Contact Us
Get In Touch
At Hangzhou Macys Houseware Co., Ltd., we're happy to help with product questions, quotations, sample requests, or ODM & OEM projects.
Email us at support@macyshouse.com, call or WhatsApp +86 139 5801 3873, or use the form below. Our export sales team replies within 1–2 business days.
Send Us a Message
Fill in the form below and our export sales team will get back to you. Fields marked * are required.
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Primary Contact
- Email: support@macyshouse.com
- Phone / WhatsApp: +86 139 5801 3873
- Address: Rm 1014, 177 Gongwang St, Fuchun Subdist, Fuyang, Hangzhou, Zhejiang, China
- Hours: Mon–Sat, 9:00–18:00 (GMT+8)
For trade payment terms (T/T, L/C) tied to a purchase order, contact your export sales representative directly.
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Response Times
- Quotations & Product Inquiries: 1–2 business days
- Sample Requests: 1–2 business days
- Active Order Support: 1–2 business days
- Urgent Matters: Within 24 hours
Business days are Monday–Saturday, excluding Chinese public holidays.
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Help Us Respond Faster
- Product name, SKU, or a link to the item
- Target quantity and shipment timeline
- Custom branding or packaging requirements
- Company name and shipping destination
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